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Frequently Asked Questions

FAQ

Find the answer To your question

What makes KEVU Smile products different from others?
At KEVU Smile, we combine cutting-edge oral care technology with dentist-approved formulations. Our products are designed for results you can see and feel—without the high price tag of in-clinic treatments.
Are KEVU Smile whitening products safe for sensitive teeth?
Yes. Our whitening pens and foam formulas are carefully formulated with balanced levels of hydrogen peroxide and safe ingredients. They deliver noticeable whitening results while minimizing sensitivity.
How soon can I expect to see results?
Most users notice visible improvements within 3–7 days of consistent use. Full results typically appear after 2 weeks depending on the product and your habits (coffee, smoking, etc.).
How long do the results last?
Results vary depending on lifestyle, but with regular use and good oral hygiene, whitening results can last up to 3 months or more. We recommend touch-ups using our Whitening Pen or Foam Toothpaste.
What payment methods do you accept?
We accept secure online payments via Stripe, including major debit and credit cards (Visa, Mastercard, AMEX). For flexible payment options, we also offer Tabby, which allows you to shop now and pay later in 4 easy, interest-free installments.
How does Tabby work?
With Tabby, you can split your payment into 4 interest-free installments with no hidden fees. Just choose Tabby at checkout, get approved in seconds, and enjoy your KEVU Smile products while paying over time. It's fast, secure, and simple.
Are your toothbrushes suitable for children?
Our electric toothbrushes are designed for adult use. For children, we recommend consulting with your dentist to choose a product with softer bristles and tailored vibration settings.
Do your products contain fluoride?
Some of our toothpastes and oral care products are fluoride-free. Please check each product label or listing for detailed ingredients, or contact us if you have specific concerns.
What’s the difference between the foam and regular paste?
Our V34 Foam Toothpaste offers a lightweight, easy-to-apply texture with deep stain-lifting capabilities. It’s perfect for users seeking a fast, mess-free whitening experience at home or on the go.
Do you offer refunds or exchanges?
Yes, we have a 30-day return policy for unopened and unused items. If you're not satisfied with your order, contact us at office@kevu-group.com for support.
Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping rates and delivery times will vary based on location. Contact us if your country isn’t listed at checkout.
Do you offer discounts for bulk orders or clinics?
Yes! We provide special rates for dental clinics, spas, or bulk orders. Contact us directly at Hello@kevu.net to get a custom quote.

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