Customer Care

Explore our contact information

Fast & Convenient Shipping

Enjoy same-day processing and fast delivery across the UAE. Get your KEVU Smile products when you need them.

Secure & Protective Packaging

Every order is packed with care — from whitening kits to electric toothbrushes — ensuring safe delivery, every time.

Trusted Payments via Stripe & Tabby

We support secure, flexible payment methods including Stripe and Tabby — for peace of mind with every purchase.

Need Help?

Brighten Your Smile & Your Day With KEVU Smile

*Our Customer Service Team will call you back within 24 Hours

Address

United Arab Emirates

E-Mail

Customercare@kevu.net

Phone

+971 503086282

Working Hours

Monday

8AM-9PM

Tuesday

8AM-9PM

Wednesday

8AM-9PM

Thursday

8AM-9PM

Friday

8AM-9PM

Saturday

Closed

Sunday

Closed

FAQ

Find the answer To your question

What makes KEVU Smile products different from others?

At KEVU Smile, we combine cutting-edge oral care technology with dentist-approved formulations. Our products are designed for results you can see and feel—without the high price tag of in-clinic treatments.

Are KEVU Smile whitening products safe for sensitive teeth?

Yes. Our whitening pens and foam formulas are carefully formulated with balanced levels of hydrogen peroxide and safe ingredients. They deliver noticeable whitening results while minimizing sensitivity.

How soon can I expect to see results?

Most users notice visible improvements within 3–7 days of consistent use. Full results typically appear after 2 weeks depending on the product and your habits (coffee, smoking, etc.).

How long do the results last?

Results vary depending on lifestyle, but with regular use and good oral hygiene, whitening results can last up to 3 months or more. We recommend touch-ups using our Whitening Pen or Foam Toothpaste.

Are your toothbrushes suitable for children?

Our electric toothbrushes are designed for adult use. For children, we recommend consulting with your dentist to choose a product with softer bristles and tailored vibration settings.

Do your products contain fluoride?

Some of our toothpastes and oral care products are fluoride-free. Please check each product label or listing for detailed ingredients, or contact us if you have specific concerns.

What’s the difference between the foam and regular paste?

Our V34 Foam Toothpaste offers a lightweight, easy-to-apply texture with deep stain-lifting capabilities. It’s perfect for users seeking a fast, mess-free whitening experience at home or on the go.

Do you offer refunds or exchanges?

Yes, we have a 30-day return policy for unopened and unused items. If you're not satisfied with your order, contact us at office@kevu-group.com for support.

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